Terms and Conditions
Terms and Conditions for Noga Tours
Effective Date: January 1, 2021
These Terms and Conditions (“Terms”) govern your use of the services provided by Noga Tours (“we,” “us,” or “our”). By booking a tour or using our services, you agree to comply with these Terms. If you do not agree with any part of these Terms, you must not use our services.
1. Booking Confirmation
All bookings made with Noga Tours are subject to availability. A booking is confirmed only when we send you a confirmation email, which will include details of your itinerary and payment receipt.
2. Payment Terms
- A deposit of 30% is required at the time of booking, which will be specified in your confirmation email.
- Full payment must be received 14 days before the start date of your tour. If payment is not received by this time, we reserve the right to cancel your booking and apply cancellation fees as outlined below.
3. Cancellation Policy
- 30+ Days Before: 10% cancellation fee.
- 15-29 Days Before: 50% cancellation fee.
- Less Than 14 Days: Non-refundable.
- Notice Required: Please inform us of cancellations in advance.
4. Changes to Bookings
If you wish to make changes to your booking after it has been confirmed, you must contact us as soon as possible. We will make reasonable efforts to accommodate your requests, but changes are subject to availability and may incur additional fees.
5. Itinerary Changes
Noga Tours reserves the right to modify the itinerary due to unforeseen circumstances (e.g., weather conditions, closures, or other operational issues). We will inform you of any significant changes to your itinerary as soon as possible.
6. Responsibilities of Travelers
- Travelers must be in good health and able to participate in the activities included in the tour.
- Travelers are responsible for obtaining any necessary travel documents (e.g., visas, passports) prior to departure.
- We recommend purchasing travel insurance to cover unforeseen events such as trip cancellations or medical emergencies.
7. Liability
Noga Tours acts only as an intermediary between travelers and service providers (e.g., hotels, transport companies). We are not liable for any injuries, losses, or damages incurred during your travel, including but not limited to:
- Delays or cancellations of flights or other transportation.
- Changes in itinerary.
- Any incidents resulting from accidents or negligence by third-party service providers.
8. Force Majeure
Noga Tours is not liable for any failure to perform our obligations under these Terms if such failure results from events beyond our reasonable control, including but not limited to natural disasters, war, strikes, or government restrictions.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of Egypt. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Egypt.
10. Amendments
Noga Tours reserves the right to amend these Terms at any time. Any changes will be posted on our website, and your continued use of our services after such changes constitutes acceptance of the new Terms.
Contact Us
For any questions or concerns regarding these Terms, please contact us at:
Noga Tours
www.nogatours.com
+201223358573